How to Open a Casket Store

Arranging The Inventory Display

When drawing the floor plan of your retail sales center, try to create an entry reception area. In this space should be your seating area and conference table. It is advised to meet with the family first in order to determine their needs, family tradition and financial boundaries. The more information that we can gather, the better we can serve our client families.

The inventory display should be shielded from the meeting area. Many retailers use large potted silk plants as a divider, with an entry leading to a focal casket, either a copper or mahogany. By presenting the top of the line product first, this sets the tone of quality.

There's a growing trend to present casket groupings by theme. For instance, a lilac finished casket and one with a rose motif could be displayed together as decidedly feminine units. An oak, a dark bronze finished steel and the veterans (American Flag) steel are more masculine. Other theme groupings to consider are naturalist, religious, military and cremation.

Strange as it might sound… we're really not in the business of selling caskets… we're in the business of selling peace of mind, security, and most importantly, memories. The better that we can work with a client family in creating a meaning memorialization of the life that was, and helping the family in selecting a casket that best reflects that life, the better, we're doing our job.

Another consideration in your casket display area is to group three caskets in a triangle at the center of the room. Don't line them up against the wall. Use a bit of imagination. Don't be afraid to incorporate silk casket sprays or other floral tributes. Utilize wall space for the display of cremation urns, register books, prayer cards, prayer candles and other religious products.

From a legal and ethnic point of view, we suggest that you have a casket price list available, or a description and pricing with each individual unit. Many casket retailers display pricing, along with register books, prayer cards and rosary beads inside caskets.

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