How to Open a Casket Store

Sales Center Inventory

Don't create a situation that leaves you casket rich and cash poor! Most businesses fail because they run out of gas… they don't have the finances to go the distance and fight the fight!!

The ideal scenario is one casket on the floor to show… one casket in the back room to go. However, please be advised that this isn't completely necessary. Caskets fall into three primary price groupings; high, middle, and low. It is safe to say that planked African mahogany or solid bronze caskets aren't going to be the biggest sellers, however it is imperative to have some representation of a high cost unit in order to display a varied sampling and to dispel funeral director's propaganda about retail sellers that attempts to lead consumers to believe, "casket stores only deal in products of lesser quality."

Although the past few issues of Casket Confidential have highlighted mega stores with casket selection areas of fifty or more models, the average retail sales center usually displays between ten and fifteen caskets.

In considering which casket models to inventory, keep in mind that most consumers don't buy the highest priced casket, they don't buy the lowest price… most client families select models in the mid price range! Very often the emotion of the process overcomes common sense, and by selecting an average priced casket, the buyer feels as though they've made a safe decision, that they've fulfilled their duty, and absolved themselves of guilt.

Yet another factor to calculate into your inventorying equation is that steel caskets outsell hardwood by 2 to 1 for traditional funerals, and that cremation is definitely on the rise.

Finally, investigate the religious and ethnic make up of your community. While there is no absolutes in the death care industry, there are nevertheless documented preferences.

For example…

  • The Black Community often selects steel protective caskets
  • Many Asian groups choose mahogany, cherry, copper or bronze caskets
  • Catholics of all backgrounds favor steel, copper or bronze protective units with religious ornamentation.
  • Baptists gravitate toward steel protective models.
  • Episcopalians, Lutherans, and Congregationalists more often than not select hardwood caskets.
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